When someone starts talking about "launch angles," run!!!!!!!...
For customer support, and general questions; email email@example.com
ABOUT SIZING: All Exoprecise products including our Laser Strap are adjustable to fit children and adults comfortably. PDF User Manual – learn how to size, sizing tables, how to wear, training options and more.
DO YOU OFFER A MONEY BACK GUARANTEE? Return within 60 days of purchase for a full refund. No questions asked. You can send an email to firstname.lastname@example.org or use our web contact form, to begin the refund process.
HOW DOES SHIPPING WORK? We ship to all countries. We’ve delivered our product to over 30 countries, without a glitch.
Orders are shipped next working day.
Global Express; USA 4 business days, all other countries five working days.
Global Standard; USA 6 business days, all other countries seven working days.
Australia Domestic; 2-4 business days to all states.
USA customers; enter your tracking code at the USPS website, STATUS OF ITEM update; “Processed Through Facility PERTH EMPTY BAG RETURN CENTRE, AUSTRALIA” and represents the date your order departs on the flight from Australia to the USA. Of course, the trip is the most prolonged period where you won’t receive updates, generally a few days.
When it lands in the USA and passes through customs, it will be scanned by USPS, and the page will update with details of your delivery. If you decide it’s convenient, you can enter your email or cell number in the bottom section of your USPS tracking page to receive live updates.
Rest of the world; enter your tracking code at the AusPost website.
WHAT PAYMENTS DO YOU ACCEPT? PayPal Express Checkout, Pay via PayPal; you can pay with your credit card if you don’t have a PayPal account.
WHAT CURRENCY ARE THE WEBSITE PRICES? US$
CAN I PAY WITH ANOTHER CURRENCY? Yes, PayPal Express automatically convert currency to US$.
DO I HAVE TO CHANGE MY CURRENT METHODS? No, you don’t. You can use our products with any methodology and integrate into your current program.
CAN YOU SHARE WITH OTHER PLAYERS ON A TEAM? You can, but we don’t recommend you share due to the importance of sizing and fitting. To run an efficient practice, we recommend you have one per player or at the minimum one for every two players.
I’M A NOVICE PARENT CAN I COACH MY KID? Yes, our products are beginner-friendly, doing most of the coaching for you.
WHAT’S YOUR AGE RECOMMENDATIONS? Our products are kid-friendly. See the “additional information” tab on our product pages for age recommendations relating to that particular product.
HOW DO YOU COMMUNICATE AFTER I ORDER? Immediately you will receive an email with your receipt. Within 24-48 hours you’ll receive your welcome email containing step-by-step quick start instructions and links to handy training guides. Within 24 hours of your order shipping, you’ll receive your code to track your delivery.
HOW DOES YOUR WARRANTY WORK? Email email@example.com and return within 12 months for a replacement.