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FAQ

HOW DOES SIZING WORK WITH YOUR PRODUCTS?
All our products are designed to be One-Size-Fits-All. In a few simple steps, you can adjust the size to fit the smallest of kids to the biggest adults. Learn more about sizing and fitting.
DO I HAVE TO CHANGE MY CURRENT SWING MECHANICS/HITTING PHILOSOPHY?
No, you don't. You can use our products with any swing type and quickly integrate into your current program, and use it with any drill. If you would like access to training guides or are new to hitting, view our step-by-step LASER drills and tips.
CAN YOU SHARE WITH OTHER PLAYERS ON A TEAM?
You can, but we don't recommend you share one Sport Precise unit among many players due to the importance of sizing and fitting for performance. To run an efficient practice, we recommend you have one per player or at the minimum one for every two players. Otherwise, you'll be wasting valuable practice time adjusting the size each round. Learn more about our team packages.
I’M A NOVICE PARENT CAN I COACH MY KID?
Yes, our products are beginner-friendly, doing most of the coaching for you. We provide simple, quick start sizing and fitting guides and free access to training guides.
WHAT'S YOUR AGE RECOMMENDATIONS?
Our products are kid-friendly (parental/guardian supervision required). See the "additional information" tab on our product pages for age recommendations relating to that particular product.
WHAT PAYMENTS DO YOU ACCEPT?
Choose your way to pay with PayPal Express flexible payment options. When you're redirected to PayPal Express Checkout, you can pay as a guest using your credit/debit card or pay using a PayPal account. You're not required to sign up for a PayPal account.
HOW DO YOU COMMUNICATE AFTER I ORDER?
Immediately you will receive an email with your receipt. Within 24-48 hours you'll receive our welcome email containing step-by-step quick start instructions and links to handy training guides. Within 24 hours of your order shipping, you'll receive your code to track your delivery. You can contact us at any time for questions about sizing, fitting or training advice
TO WHAT COUNTRIES DO YOU SHIP?
We ship to all countries. We've delivered our product to 29 countries and counting, without a glitch.
HOW DOES YOUR MONEY BACK GUARANTEE AND WORK?
Return within 60 days of purchase for a full refund. No questions asked.
HOW DOES YOUR WARRANTY WORK?
Return within three years for a full manufacturer replacement. Valid for products purchased directly with TheHittingProject.com's online shop my.thehittingproject.com

MORE FAQ

Click on the links below to be directed to a page with more information relating to your question

FAQ: WHO CAN USE IT

FOR WHAT SPORTS DO YOU HAVE PRODUCTS?
HOW TO I SIZE AND FIT A SMALLER CHILD?
DOES IT WORK FOR PROFESSIONAL PLAYERS?
DO YOU HAVE PRODUCTS FOR FASTPITCH SOFTBALL?
DO YOU HAVE PRODUCTS SLOW PITCH SOFTBALL?
DO YOU HAVE A PRODUCT FOR CRICKET?
DO YOU HAVE A PRODUCT FOR GOLF?
I'M A COACH, DO YOU HAVE TEAM PACKAGES?

FAQ: HOW IT WORKS AND HOW TO TRAIN

WHAT ARE THE DIFFERENCE IN TRAINERS?
WHEN WILL I SEE RESULTS?
HOW DOES IT IMPROVE PERFORMANCE?
WHAT DRILLS CAN I DO WITH IT?
DO YOU HAVE DRILLS AND TIPS ON YOUR WEBSITE?
IS IT COMFORTABLE TO WEAR?
HOW LONG CAN YOU WEAR IT?

FAQ: CUSTOMER SUPPORT

WHERE'S YOUR QUICK START GUIDE?
WHERE'S YOUR FREE ACCESS DRILLS AND TIPS?
CAN YOU GIVE ME PERSONALIZED TRAINING ADVICE?
CAN YOU ANSWER ANY OTHER QUESTIONS I HAVE?

FAQ: COMPANY

WHAT COMPANY IS BEHIND IT ALL AND WHO INVENTED YOUR SPORT PRECISE PRODUCTS
CAN I VIEW INFORMATION ABOUT YOUR GLOBAL PATENT & TRADEMARK?
WHERE CAN I LEARN ABOUT RETAIL/DISTRIBUTION?

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